When working as a realtor, providing top-notch customer service throughout the entire moving process is the key to client satisfaction. Packing up a household is one of the most stress parts of moving for most people, and real estate agents are an integral part of ensuring that the whole process goes off without a hitch.
When you want to make an impact on your valued clients during this exciting time in their lives, one of the best things you can do is give them a few tips to get packing off to a great start. Consider passing on the following tricks of the trade for getting any size home ready for the most important day of the process—moving day!
1) Set Aside the Essentials
After unloading boxes, the last thing that people want to do is search through the mess to find basic comforts, such as clothing, towels, and toiletries. These items can be packed separately in a suitcase that goes along with your clients, or they can label them in boxes that are loaded on the truck last so they can be set aside in a convenient place.
2) Make Arrangements for Children and Pets
Moving is hard on adults, but it’s even harder on children and family pets. Well before moving day, your clients should arrange care for children and pets to keep them safe and out of the stress of the loading and unloading process.
3) Understand Your Moving Services
Different moving companies offer different services, and the last thing that you want your clients to experience is being caught off-guard with unexpected fees or delays. Let them know that it’s important to check their moving contractor’s policy for specialty items, large furniture, and household plants so they know exactly what will be moved on the big day.
4) Keep Your Power Sources Handy
There are few things more frustrating than your clients finally getting to a new home and finding out that their phone has died and they’re not able to get ahold of family, friends, or the moving crew. Chargers for electronic devices should be carefully packed in an easy-access location to ensure that they are ready to go as soon as they are needed.
5) Plan a System for Packing
What items will your clients need first in their new home? Kitchenware, bathroom items, and bedroom furnishings probably top that list, and a careful box labeling system can help keep everything organized. They can also work with their moving team to make sure that every box gets into the correct room of the house, and that the trucks are strategically packed to avoid any mishaps.
There’s nothing better than seeing the smile on your clients’ faces when they are handed the keys of their new home, and every realtor knows that the more you can ease the stress of the moving process, the better. At Booth Moving, it’s our mission to provide the best hassle-free moving services in the industry, and we invite real estate agents to join our Premier Partner Program to be connected to a professional network, receive exclusive pricing, and get VIP referral treatment. To learn more, simply give Booth Moving a call today!
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